WE’RE HERE TO HELP

A little guidance.

Get to know CaloRep, find an answer and get back to your routine.

THE USEFUL ANSWERS

Frequently
asked questions.

Looking for deletion guidance?

Account deletion ↗
Food loggingHow can I add food to my diary?+

Search the food library, add a saved food or recipe, scan a barcode, or use Log with AI. Your diary groups entries into breakfast, lunch, dinner and snacks. You can edit portions and move entries between meals.

AI loggingDoes AI save meals automatically?+

No. AI returns a proposal that you review. Check the foods, portions and nutrition, make any changes, then confirm what to log. Estimates can be inaccurate, especially when a photo does not show ingredients or amounts clearly.

AI loggingCan I log a meal with my voice or a photo?+

Yes. Photo Log accepts camera and library images. Voice Log lets you describe food aloud; the composer also supports editable dictation. AI features require internet access, consent and availability for your installation.

WorkoutsWhat can I track during a workout?+

Strength workouts support exercises, sets, repetitions, weight and RPE, along with supersets and an adjustable rest timer. Completed sessions appear in workout history. You can also create HIIT routines or start a Quick HIIT timer.

GoalsWhere do I change my calorie and macro goals?+

Open Profile → Settings → Goals & nutrition → Targets & macros. Guided goal setup is also available under Goals & nutrition. Targets can be personalized; app calculations are estimates rather than medical advice.

AccountWhat happens when I sign out?+

The app returns to the welcome screen. Local data stays on the device, separated from other accounts. Finish or discard an active workout before signing out. Signing out does not delete your account.

Your dataCan I export my data?+

Open Profile → Settings → Your data → Download my data for a readable export. Check whether the result includes cloud and device data or only device data. Keep exported files private; they can contain sensitive information. Recovery archives from earlier builds are separate from readable exports and are not encrypted by the app.

Technical problemsWhat if a feature or permission is not working?+

Check your connection for AI and synchronization. Review camera, microphone, photo and notification permissions in Profile → Settings → Privacy & AI → Permissions. Check for app updates under Profile → Settings → About Calorep. Download your data before reinstalling; unsynchronized device records can be lost.

AvailabilityWhere can I download CaloRep AI?+

Public App Store and Google Play links have not been announced on this website yet. The download section will link directly to the official listings when they are available.

AccountWhat if I cannot sign in or my records are missing?+

Use the same sign-in provider and account you originally used. Different accounts keep separate records. Check your connection and Profile → Settings → Account for saving status, sign-in prompts or retry options. Do not delete or reinstall the app while unsynchronized records remain on your device. If you contact support, include the app version, device and error message without passwords or authentication codes.

BillingWhere can I get help with a subscription or charge?+

This website has not announced paid plans or subscription terms. If a store receipt lists CaloRep AI, check the purchase details and use that store’s purchase-help options. Contact the verified support address below when available with the platform and a description of the issue. Do not send card details. No refund or subscription policy is established by this page.

Your dataDoes signing out or uninstalling delete my account?+

No. Signing out and uninstalling do not request cloud account deletion. Use the Account deletion link on this page for the current options, steps and request-channel status.

Reporting a technical problem

Include your app version, iOS or Android version, device model, what you expected and the steps that led to the problem. A screenshot with personal information removed can help. Never send passwords, sign-in codes, full food diaries or private recovery archives.

For AI results, describe the issue without sharing more health information than needed. Check foods, portions and ingredients before logging a suggestion.

A LITTLE HELP

Need a hand?

A public support contact has not been announced yet. This contact section will be updated before release.

Contact details pendingHow your data is handled ↗